Flat PKR 250 delivery across PakistanKey active percentages printed on the label7-day returns on unopened productsReviewed by aesthetic physicians Flat PKR 250 delivery across PakistanKey active percentages printed on the label7-day returns on unopened productsReviewed by aesthetic physicians

Chelure Ambassador Program: Terms

Version 1

PART A. AMBASSADOR PROGRAM TERMS & CONDITIONS

1. About the program
The Chelure Ambassador Program lets customers share Chelure with friends and family and earn rewards. It is run by Chelure (Private) Limited, Muneer Arcade, Block 19, Gulistan e Johar, Karachi ("Chelure", "we", "us"). Joining is free. Nobody is asked to pay anything to join, to earn referrals, to withdraw rewards or to enter the draw.

2. Who can join
You must be 18 years or older and live in Pakistan. You join by ticking the ambassador box at checkout when you place a paid order. Chelure staff and their immediate family can join as customers but cannot win the draw.

3. Your code and link
Once your paid order is confirmed, we email you a personal referral code and shop link in a separate email, right after your invoice. They are for your personal use. You may not sell them, post them on coupon or deal sites, or use them in paid advertising that uses the Chelure name or brand.

4. What your friend gets
A new customer who uses your code or link receives 20% off individual products on their first order. Sets and routines are excluded from the 20% and keep their normal or sale price. If a product is already on sale, the sale price applies and the code gives no further discount (the order still counts as a referral). The code cannot be combined with other codes. Your link records the referral even if the customer does not type the code.

5. What counts as a referral
A referral counts when both of the following are true:

  • the person is a new customer placing their first order with Chelure;
  • the order is paid in full and payment has been confirmed by Chelure (generating an order number, for example on a bank transfer, is not payment).

Any product or set counts as one referral. One person counts once, however many times they order afterwards. A referral that meets both points above is counted as a final referral as soon as payment is confirmed.

Reversals. If the order is later refunded in full, cancelled or returned, the referral is reversed. It is removed from your referral count and draw tickets, and if you have already been paid for it, the amount (PKR 250 for that referral) is deducted from your next withdrawal.

You cannot refer yourself, your household, or an account you control. Orders that share your phone number, address, email address or device are not counted.

6. Your rewards

  • You earn PKR 250 for every final referral, paid in blocks of 5 final referrals: PKR 1,250 for 5, PKR 2,500 for 10, PKR 3,750 for 15, PKR 5,000 for 20, and so on.
  • Payout counting is by calendar month (Pakistan time). A referral counts in the month its order was paid.
  • On the last day of each month your payout count closes and starts again at zero. You can request a withdrawal for final referrals of a closed month until the 7th of the next month. After that, referrals not yet withdrawn, and any part-block of fewer than 5, lapse and are not carried forward.
  • Each time your code is used, we email you your referral count for the month. We never share your friend's personal details with you.

7. Withdrawing your rewards
See Part C (Payout Policy).

8. The draw
See Part B (Draw Rules).

9. Fair play
We may remove referrals, withhold rewards or disqualify an ambassador who breaks these terms, uses fake accounts or false orders, spams people, or misleads anyone about Chelure. Ambassadors must not make health, medical or results claims about Chelure products and must not promise earnings to others. Ambassadors are independent individuals. They are not employees or agents of Chelure and cannot make commitments on Chelure's behalf. Nothing is paid for recruiting other ambassadors, only for referrals who become customers.

10. Changes and ending the program
We may change these terms or end the program by giving 14 days' notice on our website and by email. Final referrals earned before the change are still paid, and draw tickets already earned are honored at the next draw.

11. Your data
We use your details only to run the program, send your referral emails and pay your rewards, as set out in our Privacy Policy. You can leave the program at any time by messaging us on WhatsApp, and we will stop the program emails.

12. Law and disputes
These terms are governed by the laws of Pakistan. Disputes are handled in the courts of Karachi. Please contact us first at chelurepvtltd@gmail.com or on WhatsApp +92 306 3638596 and we will try to resolve the matter.

PART B. DRAW RULES

1. Who is entered
Every ambassador with 20 or more final referrals at the ticket cutoff is entered automatically. The ticket cutoff is 14 days before the draw. Referrals that have been reversed (see Part A, clause 5) before the cutoff do not count.

2. Tickets
You receive 1 ticket for each final referral, up to a maximum of 60 tickets per ambassador. More tickets give you a better chance. Draw tickets are counted from the start of the program to the cutoff. They are separate from the monthly payout count: withdrawing money, or referrals lapsing from a monthly payout, does not reduce your tickets.

3. Draw date
The draw takes place on Chand Raat of Eid-ul-Fitr 1448 AH (expected around 8 to 9 March 2027). The exact date and time are announced on the ambassador page at least 7 days in advance.

4. How the winner is chosen
The draw is carried out automatically by our system, at random, weighted by the tickets described above. Before the draw we publish an anonymized list of ambassador codes and ticket counts. The draw is recorded.

5. Prizes

  • 39 or more qualified ambassadors: one Umrah package for the winner, including visa, return ticket, accommodation and transport. Travel dates are confirmed with the winner after the draw, in Zi-Qa'dah or Safar (or the next open Umrah window if Saudi rules do not allow those months), subject to Saudi visa rules and availability. We will confirm dates at least 30 days before travel. A delay caused by visa rules, airline or Saudi authorities is not a breach of these terms.
  • 20 to 38 qualified ambassadors: one sealed iPhone 14, 256 GB. PTA registration taxes are payable by the winner after delivery.
  • Fewer than 20 qualified ambassadors: there is no draw. All tickets carry over and a new draw date is announced. The same rules (the 60-ticket cap and the 39 / 20 thresholds) apply to the new draw unless we announce otherwise before it.

6. Winner conditions

  • The winner must be 18 years or older.
  • For the Umrah prize, the winner must hold a valid passport (valid at least 6 months after the travel date) and be able to travel.
  • Prizes are not transferable in any way, and there is no cash alternative for either prize.
  • The winner must submit the documents we ask for within 14 days of being contacted. If the winner does not, the prize is void.
  • If the prize is void, or the winner cannot take the Umrah, the winner forfeits it and no new draw takes place. Chelure may, at its sole discretion, run a similar program later with a new draw date and its own terms. Tickets from this draw lapse and do not carry into any later program.

7. Announcing the winner
We contact the winner by phone and email. With the winner's consent we announce their first name and city on our channels.

PART C. PAYOUT POLICY

1. When you can withdraw
You can request a withdrawal once you have 5 final referrals in the current month, and again at 10, 15, 20 and so on. Withdrawals are in whole blocks of 5 final referrals (PKR 1,250 per block).

2. How to request
Use the request button on your ambassador page. It opens a pre-filled WhatsApp message to Chelure with your name, referral count, request number and amount. A PDF summary can also be downloaded from the page.

3. When you will be paid
We pay within 3 to 10 working days from the day we receive your complete request, by bank transfer or mobile wallet in your own name. Working days are Monday to Friday, excluding public holidays in Pakistan. If we expect a delay beyond 10 working days, we will message you before the deadline with the reason and a new date.
4. Details we need
Your payment details must match your name. If they are wrong or incomplete, the 3 to 10 working days start again from the day you send the correct details.

5. Checks
Before payment we check that the referrals are final and the program rules have been followed. Referrals that have been reversed because the order was refunded in full, cancelled or returned are removed, and any amount already paid for them is deducted from a later withdrawal.

6. Tax
You are responsible for any tax due on your earnings. Where the law requires us to deduct tax, we will tell you before paying.

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